Frequently Asked Questions
What materials are your jewelry pieces made of?
Our jewelry is crafted from high-quality 316L stainless steel and finished with premium 18k PVD gold plating. Designed for everyday wear, our pieces are waterproof, tarnish-resistant, and hypoallergenic.
Is your jewelry waterproof?
Yes. Our jewelry is designed to be worn daily, including during hand washing, showering, and everyday activities.
Is your jewelry hypoallergenic?
Yes. Our jewelry is made with skin-friendly materials and is safe for most sensitive skin types.
How long does shipping take?
Orders are processed within 1–3 business days.
U.S. delivery typically takes 5–10 business days depending on your location.
How much does shipping cost?
We offer free U.S. shipping on orders over $75.
Shipping rates for smaller orders are calculated at checkout.
Do you ship internationally?
For now, PegAurá ships exclusively within the United States, but we hope to expand soon.
What is your return policy?
If for any reason you’re not completely satisfied, we accept returns within 14 days of delivery on unworn items in their original condition.
To start a return, simply contact us at: support@pegaura.com
Do you offer refunds?
At this time, refunds are not available. All approved returns are issued as store credit.
How should I care for my jewelry?
To keep your jewelry looking its best, avoid harsh chemicals and store it in a dry place when not in use.
How can I contact you?
You can reach us anytime through our Contact page or by email at: hello@pegaura.com
