Return Policy

At PegAurá, we want you to love your pieces as much as we loved creating them ✨

If for any reason you are not completely satisfied with your order, we accept returns for eligible items within 14 days of delivery.

To be eligible for a return:

• Items must be unworn and unused.
• Items must be in their original condition.
• Items must include original packaging.

Refunds

At this time, we offer store credit only for approved returns.
We do not issue refunds to the original payment method.

Exchanges

Exchanges are offered through store credit only.
You may place a new order once your store credit has been issued.

Damaged or Incorrect Orders

If something isn’t right with your order, please contact us as soon as possible and we’ll do our best to resolve it.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
• We are not responsible for return packages that are lost, damaged, or not received.

Non-Returnable Items

• Final sale items
• Gift cards

How To Make a Return

To start a return, please contact us at:

hello@pegaura.com

with your order number and return request.